Returns & Exchanges
At Bearbottom, we want you to be completely comfortable in your gear, which is why we offer a 30-day window for easy returns and exchanges on all unwashed and unworn items. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures you get back to your adventure in no time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and a packing slip, which will be sent directly to your email for easy printing.
- 3.Package Your Gear
Place the items in their original packaging if possible, include the packing slip, and securely attach the prepaid shipping label to the outside of the box.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location; once we receive and inspect your items, we will process your refund or ship out your new exchange gear.